Privacy Policy

Privacy Policy

At CaseDukaan, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment method details (Note: We do not store your card/bank details)

  • Device and browser information

  • IP address and location (for security and analytics)

We also use cookies to improve your browsing experience and offer personalized suggestions.

2. How We Use Your Information

We use your information to:

  • Process your orders and deliver products

  • Send order updates via SMS/email

  • Provide customer support

  • Improve our website and services

  • Inform you about offers, sales, or new product launches (only if you opt in)

3. Sharing Your Information

We do not sell or rent your information. However, we may share it with:

  • Delivery partners (to ship your order)

  • Payment gateways (to process secure payments)

  • SMS/email service providers (to send order-related messages)

  • Legal or government authorities if required by law

4. Data Security

We use trusted platforms and secure connections (SSL) to keep your data safe. However, please remember no system is 100% hack-proof.

5. Your Choices

  • You can opt out of promotional messages anytime

  • You can disable cookies in your browser settings

  • You can contact us to update or delete your personal data

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

7. Updates to This Policy

We may update this policy occasionally. Any changes will be posted on this page with the new date.

8. Contact Us

If you have any questions about this Privacy Policy, feel free to reach out:

📧 Email: support@casedukaan.com