Terms of Service

Terms of Service

Welcome to CaseDukaan. By using our website www.casedukaan.com, you agree to be bound by the following terms and conditions. Please read them carefully before using our site.


1. General Conditions

By accessing or purchasing from our site, you agree that you are at least the age of majority in your state or province of residence.

We reserve the right to refuse service to anyone for any reason at any time.


2. Product Information

We make every effort to display our products as accurately as possible. However, we do not guarantee that your device screen’s display of any color will be accurate. Product design, color, or availability may change without prior notice.


3. Pricing & Payments

All prices are listed in INR (₹) and are inclusive of applicable taxes unless otherwise mentioned.
We reserve the right to change prices or cancel any order due to pricing errors or stock unavailability.
Payments made through any mode (COD, UPI, cards) are subject to verification and approval.


4. Shipping & Delivery

We usually ship within 1–3 business days after receiving your order.
Delivery timelines may vary based on your location and courier availability.
CaseDukaan is not responsible for delays caused by shipping partners, weather, or external factors.


5. Returns & Refunds

Please refer to our Return Policy for complete details.
Note: Products bought under discounts, sales, or BOGO (Buy One Get One) are non-returnable unless the wrong item is delivered.


6. User Conduct

You agree not to use our products or site for any unlawful or unauthorized purpose.
You must not transmit any viruses or malicious code.


7. Third-Party Links

Some content, products, or services on our site may include materials from third parties. We are not responsible for examining or evaluating their content or accuracy.


8. Intellectual Property

All content including images, logos, product names, and text is the property of CaseDukaan and may not be reused without written permission.


9. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. Your continued use of the site means you accept those changes.


10. Contact Information

For any questions about these Terms of Service, you can contact us at:
📧 Email: support@casedukaan.com